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CTG is working with the New York State Department of Health (DOH) to create dynamic, user friendly health data visualiza . . . more >


CTG is working with the New York State Department of Health (DOH) to create dynamic, user friendly health data visualizations and expand on CTG's work with DOH last summer, in which interns created data visualization prototypes for publicly available data designed to help consumers better evaluate the quality of health care services provided by NYS' managed care plans. Working with interns, this new project will produce a wide range of deliverables for DOH, including refining, expanding, and finalizing the publication of visualizations prototyped in 2015. CTG will develop a full production online tool, and then conduct an evaluation to assess any efficiencies or cost savings achieved by implementing the new process.
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The Center for Technology in Government at the University at Albany is partnering with Digital Towpath (DTP), a national . . . more >


The Center for Technology in Government at the University at Albany is partnering with Digital Towpath (DTP), a nationally recognized digital government shared service comprised of medium and small local governments throughout New York State. CTG will help DTP improve its electronic records management so that local governments can operate more efficiently, easily comply with records management laws, increase public records access for citizens, and be more open.
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With funding from the New York State Department of State’s Local Government Efficiency (LGe) Program, the four cities of . . . more >


With funding from the New York State Department of State’s Local Government Efficiency (LGe) Program, the four cities of Schenectady, Troy, Amsterdam, and Gloversville have partnered with the Center for Technology in Government at the University at Albany to address the code enforcement information needs throughout the region in order to support the programs that target urban blight.
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The New York State Homes and Community Renewal (HCR) is integrating core business processes and associated records and o . . . more >

The New York State Homes and Community Renewal (HCR) is integrating core business processes and associated records and other information resources into an agency wide Enterprise Content Management (ECM) system. In collaboration with HCR staff, a team of CTG researchers will use business process mapping and the Center's extensive experience working on government information management initiatives to help develop and pilot an ECM strategy that can be applied across the entire agency.
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The emergence of social media, open government, big data, and other ICT-based forms of public participation, transparenc . . . more >

The emergence of social media, open government, big data, and other ICT-based forms of public participation, transparency and accountability hold promise for improving democratic processes and tackling intractable societal problems. Thanks to these trends, more sources, kinds, and amounts of information are infused into public interactions and policy decisions. However, these same technological and data-driven forces are significantly challenging traditional forms of governance, policy analysis, and service design. To address these challenges, we need a new kind of collaboration between research and practice and across academic disciplines. CTG is involved in cultivating a new community of inquiry and practice (CoIP) within the public policy research and management arena, which is coming to be known as policy informatics. The goal of policy informatics is to find effective ways to use information and computation to understand and tackle complex problems of society. This goal demands not only new tools and methods, but a re-alignment of interests and relationships within the academic community and across research, education, and practice.
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This CTG project in collaboration with SAP is designed to produce new conceptual and analytical tools for helping govern . . . more >

This CTG project in collaboration with SAP is designed to produce new conceptual and analytical tools for helping government decision makers better understand the ways opening government can shift the informational relationships among government, citizens, and other non-government stakeholders in new and innovative ways.
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The growing importance of opening government provides an excellent opportunity for CTG to bring its expertise to bear on . . . more >

The growing importance of opening government provides an excellent opportunity for CTG to bring its expertise to bear on the critical challenges of access to and sharing of government data. Our expertise is a result of an extensive body of work that includes research on cross-boundary information sharing, interoperability, and most recently, development of methods to assess the public value of open government initiatives. This latest work is supported by an Early-Concept Grants for Exploratory Research from the National Science Foundation and a grant from Microsoft. The results include an expanded conceptual framework for open government and citizen services, plus a research agenda for addressing the most challenging open government questions facing the academic, government, and non profit communities.
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CTG is supporting New York State in its efforts to ensure broadband is universally available so that every New Yorker ca . . . more >

CTG is supporting New York State in its efforts to ensure broadband is universally available so that every New Yorker can fully participate in the modern digital economy. One of the first steps toward achieving this goal is to clearly understand the existing broadband landscape. In support of activities by the New York State Broadband Development and Deployment Council, CTG is working with the NYS Office of Cyber Security (OCS) on several initiatives to help the state develop a clear picture of where broadband service gaps exist. The results of these initiatives will be used by the state to help guide policy decisions and direct future resources and investments in broadband infrastructure.
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The Building Information Sharing Networks to Support Consumer Choice Project (I-Choose Project) is a three-year research . . . more >

The Building Information Sharing Networks to Support Consumer Choice Project (I-Choose Project) is a three-year research activity funded by the National Science Foundation. The research team consists of a network of researchers and practitioners from Canada, Mexico, and the United States. The project aims to develop a data interoperability framework to provide consumers with a wide range of information about how, where, and by whom products are manufactured and brought to market. The project will focus first on development of interoperability among stakeholder communities for the single case of coffee grown in Mexico, and distributed and consumed in Canada and the United States. The lessons learned from this specific case will then be generalized across other product domains.
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The Smart Cities Service Integration project is funded by the Social Sciences and Humanities Research Council (SSHRC), a . . . more >

The Smart Cities Service Integration project is funded by the Social Sciences and Humanities Research Council (SSHRC), a Canadian federal agency that promotes and supports university-based research and training in the humanities and social sciences. The aim of the project is to create a framework for service integration for Smart Cities. The international research team includes researchers and graduate students from the US, Canada, Mexico, and China. The project will produce a series of comparative case studies of Quebec City, Canada, New York City and Seattle, U.S., Mexico City, Mexico, and Shanghai and Macao, China.
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