CTG Website

Designing Social Media Policy for Government: Eight Essential Elements
May 12, 2010 [ Guide ]

Empowering Communities: The Case of Frisco Public Library
April 23, 2026 [ Report ]

Empowering Communities: The Case of Palo Alto City Library
Nov. 14, 2025 [ Report ]

Empowering Communities: The Case of Queens Public Library
April 23, 2025 [ Report ]

Empowering Communities: The Case of Schaumburg Township District Library
Feb. 19, 2025 [ Report ]

Artificial Intelligence (AI) and Public Managers: Key Questions and Recommended Actions
Oct. 24, 2023 [ Report ]

Empowering Communities: Public Libraries, Inclusive Civic Engagement and Artificial Intelligence
Aug. 2, 2024 [ Report ]

Call for Papers: Social Science Computer Review Special Issue on Artificial Intelligence in Government
March 5, 2019 [ Book Chapter ]

Government Engagement with the Civic Tech Community on Twitter: The Case of the New York City School of Data
Sept. 13, 2018 [ Journal Article & Conference Paper ]

Understanding the Potential of Blockchain for IoT Data in the Public Sector: Challenges and Benefits in a Simulated Environment
Sept. 13, 2018 [ Journal Article & Conference Paper ]

Investigating Blockchain as a Data Management Tool for IoT Devices in Smart City Initiatives
June 6, 2018 [ Journal Article & Conference Paper ]

The IoT Challenge for Local Governments as Data Stewards
Oct. 1, 2016 [ Issue Brief ]

Mapping the boundaries of social media use in government: organizational, professional and personal
March 14, 2016 [ Issue Brief ]

Air Quality Data Use, Issues, and Value in Colorado
Dec. 18, 2013 [ Report ]

Air Quality Data Use, Issues, and Value in Missouri
Dec. 18, 2013 [ Report ]

Opening Government’s Official Legal Materials: Authenticity and Integrity in the Digital World
Feb. 23, 2012 [ Report ]

Does Mobility Make a Difference? A Cumulative Study of the Impact of Mobile Technology in New York State Child Protective Services
Jan. 13, 2012 [ Report ]

Government in a Mobile World
Aug. 12, 2011 [ Issue Brief ]

Exploratory Social Media Project Phase I: Identifying benefits and concerns surrounding use of social media in government
Dec. 15, 2009 [ Report ]

Assessing Mobile Technologies in Child Protective Services (2008-2009): A Demonstration Project in 26 New York State Local Departments of Social Services
Dec. 1, 2009 [ Report ]

No Loss in Translation: Using XML Databases to Simplify and Streamline Processes
Aug. 3, 2009 [ Issue Brief ]

Mobile Technology in the Public Sector: It’s more than just the laptop
May 3, 2008 [ Issue Brief ]

2007 Center Review: Self Evaluation Report
March 12, 2008 [ Report ]

Using XML for Web Site Management: Lessons Learned Report
Jan. 18, 2008 [ Report ]

Using XML for Web Site Management: An Executive Briefing on streamlining workflow, reducing costs, and enhancing organizational value
June 1, 2007 [ Report ]

Assessing Mobile Technologies in Child Protective Services
Jan. 2, 2007 [ Report ]

The XML Toolkit
Aug. 1, 2006 [ Online Tool ]

Can Government be a Good eBayer? The Use of Online Auctions in the Sale of Surplus Property
Jan. 4, 2006 [ Journal Article & Conference Paper ]

XML: A New Web Site Architecture
Sept. 1, 2002 [ Report ]

The Internet, the State Library, and the Implementation of Statewide Information Policy
Oct. 1, 1999 [ Journal Article & Conference Paper ]

A Framework for Evaluating Public Sector Geographic Information Systems
Dec. 1, 1995 [ Report ]

The New York State Spatial Data Clearinghouse Technical Report
Dec. 1, 1995 [ Report ]

Reviewing the Performance of ORMA's Voice Response System for Automated Business Permit Information: Integrating Technical, Cost-Based, and Customer-Oriented Evaluations of System Performance
March 1, 1995 [ Report ]