Leadership and Project Success: Lessons from High Impact Government Innovations.
September 2003
Patricia Diamond Fletcher, Ph.D.

All of the innovative projects we studied were initiated by public sector leaders who shared a vision of better government. The leaders in each project were committed to developing working relationships within government and between government and private and nonprofit organizations. Commitment of top political leaders at all levels of government proved critical to sustain the initial effort and achieve a successful partnership and service delivery. Leadership also emerged within project teams made up of dedicated and skilled public servants who believed in enabling a government that is available to everyone at anytime; a government that provides quality services and meets top standards of performance.