Information Sharing, Communication and Coordination in E-government Collaborations
November 2003
Jon P. Gant

The likelihood of success in a collaboration project depends on how well its managers can leverage technology, organizational, and human resources in coordination with its collaborating partners. The collaborations require employees of all of the partners to work in a highly coordinated fashion and require the partnering organizations to provide the motive, opportunity, and structure for this to happen. Through our case studies, we found that public organizations are taking several approaches to ensure a high-level of communication and coordination in order to deal with critical challenges in meeting the project goals.