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The Project

As noted above, e-file is not a new project for the IRS. It is one that has been evolving over the past 16 years, responding to advances in technology and social acceptance of both computing and the Internet as a tool for business. This is in congruence with the overall nature of the project, which participants' characterized as deliberately slow and cautious. The IRS, in dealing with public tax dollars, was not eager to appear revolutionary or hasty as it migrated to the Internet. Public scrutiny of this highly visible agency demanded that the agency fully think through issues around technology platforms, public acceptance, privacy and security, and intense Congressional attention.