The Ambassadeur project was related to the use of Internet technology and especially to the adoption of tools for taking advantage of on-line resources. The training was adapted to the clienteles and mainly covered two aspects: the ABCs of using a computer and navigation software, and on-line exposure to websites meaningful to the user. The project's value therefore lies in terms of the user approach to the technology from a standpoint of better equipping citizens to look after their needs for information and more easily access the services available through the new technologies.

© 2003 Center for Technology in Government