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The Big Lessons

Many points of view are an asset, not a liability

Unless you are the sole designer and sole user of your system or program, other points of view count. It takes time and special skills to draw out the different perspectives that matter in your initiative. Get these different ways of looking at the world out in the open as early as possible. Work with people in groups to craft a shared understanding of the effort. Use these different perspectives to describe the big picture that no one can see fully on their own.