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Problems Facing Government Managers

To better understand the problems government managers face when using information in government, CTG held an open workshop for New York state and local government. More than 90 participants identified the problems they face when using information to do their jobs.

Strategies and policies


Many executives and policy makers, according to government managers, hold a limited understanding and appreciation for the value of information for program planning, monitoring, and evaluation. They also said that a lack of understanding of the nature and level of financial, technical, and human investments necessary to use information well have resulted in inadequate use of existing information, and lost opportunities to create shared resources that would benefit many.

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