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Untangle the Web book cover
Untangle the Web: Delivering Municipal Services Through the Internet
Tue, 01 Dec 2002 >Download PDF
Mark LaVigne, Stephanie Simon, Sharon Dawes, Theresa Pardo, and Donna Berlin

The technological advances of the last decade have changed the way we live and work. The World Wide Web is a perfect illustration. The Web offers people and organizations a whole new way to interact and communicate. This report provides a framework for helping local governments achieve the benefits of the Web without being overcome by its complexity.

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