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Designing social media policy for government

Abstract

Introduction

Social Media Use in Government

Eight Essential Elements

Getting Started: Designing a social media policy

APPENDIX A: Methodology

APPENDIX B: Table of Social Media Policies and Guidelines (International and Federal)

APPENDIX B: Table of Social Media Policies and Guidelines (State and Local)

APPENDIX C: Table of reviewed documents by issue areas (International and Federal)

APPENDIX C: Table of reviewed documents by issue areas (State and Local)
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APPENDIX B: Table of Social Media Policies and Guidelines (State and Local)

Institution
 
Type of Policy
 
Online Location of Policy
 
State
California (policy guidelines for agencies)
 
SIMM 66B Social Media Standard
 
http://www.cio.ca.gov/Government/IT_Policy/ pdf/SIMM_66B.pdf
 
Delaware (policy and guidelines)
 
Social Media Policy
 
http://dti.delaware.gov/pdfs/pp/ SocialMediaPolicy.pdf
 
Massachusetts (guidelines)
 
Social Media Toolkits
 
http://www.mass.gov/?pageID=afsubtopic&L=6&L0=Home& L1=Research+%26+Technology& L2=Information+Technology+Services+%26+Support& L3=Application+Services&L4=Mass.Gov& L5=Social+Media+Guidance+%26+Best+Practices&sid=Eoaf
 
North Carolina (policy)
 
Social Media Policy (Governor approved)
 
http://www.records.ncdcr.gov/guides/ best_practices_socialmedia_usage_20091217.pdf
 
Utah (guidelines)
 
Social Media Guidelines
 
http://www.utahta.wikispaces.net/ file/view/State%20of%20Utah%20 Social%20Media%20Guidelines%209.22.09.pdf
 
Local
Arlington County, Virginia (guidelines)
 
Social Media Policy and Guidelines (This policy is all about open communication)
 
https://sites.google.com/site/munigov20/ good-reading-and-resources/ Arlington%2CVAsocialmediapolicy073009.pdf? attredirects=0&d=1
 
Arvada, Colorado (policy)
 
Social Media Policy
 
https://sites.google.com/site/munigov20/ good-reading-and-resources/ 2500.07-SOCIALMEDIA09-30-2009.pdf?attredirects=0&d=1
 
Chandler, Arizona (policy)
 
Media/Social Networking Administrative Regulation
 
https://sites.google.com/site/munigov20/ good-reading-and-resources/ Chandler_SocialMediaPolicy.pdf?attredirects=0&d=1
 
Fairfax County, Virginia (policy)
 
Social Media Policy
 
http://www.fairfaxcounty.gov/opa/ fairfax-county-social-media-policy.pdf
 
Hampton, Virginia (Policy with attached guidelines)
 
Social Media Policy
 
https://sites.google.com/site/munigov20/ good-reading-and-resources/ hampton_vasocial_media_policy09-002.pdf? attredirects=0&d=1
 
Roanoke County, Virginia (policy)
 
Roanoke County Social Media Policy
 
https://sites.google.com/site/munigov20/ good-reading-and-resources/ RoanokeCountySocialMediaPolicy-Final.pdf?attredirects=0
 
Seattle, Washington (policy)
 
Blogging Policy
 
http://www.seattle.gov/pan/BloggingPolicy.htm
 
Seattle, Washington (policy)
 
Social Media Use Policy
 
http://seattle.gov/pan/SocialMediaPolicy.htm
 
Wake County (guidelines)
 
Web 2.0 Guidelines for use
 
http://www.wakeemployees.com/support/ documents/web20_dept_guidelines.pdf