A tale of two information systems: transitioning to a data-centric information system for child welfare

Teresa M. Harrison, Donna Canestraro, Theresa Pardo, Martha Avila-Marilla, Nicolas Soto, Megan Sutherland, Brian Burke, Mila Gasco
June 5, 2018

Abstract

We describe the experience of a sample of US state child welfare agencies currently deciding whether to transition to a new model of information system, now explicitly recommended by the US federal government.

The new model is inspired by enterprise-level data intensive thinking and promises to enable states to design systems that complement state business needs and practices, as well as improve case-related and policy decision making.