Service New Brunswick (SNB)1 is well-known internationally for its expertise in providing multi-channel “single window” citizen access to government services as well as for developing and maintaining geographic information databases. SNB’s award-winning model provides one-stop-shopping for different government services on behalf of provincial and municipal government agencies, and also provides some linkage to the Canadian Federal Government in a “joined up” government model. SNB was launched in a time of high pressure from citizens for improved service delivery; today it serves the province through its award winning service programs, but also and maybe more importantly in the long run, through its innovations in economic development.
Property assessment - SNB is responsible for providing valuation and classification of all real property in New Brunswick; administering property tax-related programs; and ensuring equity in the tax base for both municipal and provincial governments.
Registries - SNB is responsible for handling the Real Property, Personal Property, Corporate Registries and Vital Statistics for the Province of New Brunswick.
Government service delivery – SNB is responsible for providing services to citizens on behalf of the Government of New Brunswick and more so recently on behalf of other government, such as New Brunswick municipalities and the Federal Government. Services are provided through three different channels: (1) online, (2) telephone services, and (3) service centers.
Geographic information infrastructure – SNB is responsible for creating, coordinating and maintaining the province’s survey control network and base mapping data.
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