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Appendix C. Selected References

Dawes, S. S. et al. (1996). Making Smart IT Choices: A Handbook. Albany, NY: Center for Technology in Government.

Federal Computer Week, (1997 February) Special Report, “Major Organizations Working on Intergovernmental Issues”

Kumar, K. & van Dissel, H.G. (1996 September). “Sustainable Collaboration: Managing Conflict and Cooperation in Interorganizational Systems.” MIS Quarterly: 279-287.

Marzke, C., Both, D. & Focht, J. (1994). Information Systems to Support Comprehensive Service Delivery: Emerging Approaches, Issues, and Opportunities. Des Moines, IA: National Center for Service Integration.

Newcombe, T. (1996 May). “Tying the Knot: Intergovenmental IT Projects Unfold.” Government Technology <