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Chapter 2. Government-wide Issues & Recommendations

This project revealed a variety of practices that project managers and participants can use to develop successful state-local information systems. It also uncovered issues that constrain success, but that cannot be addressed by single project teams acting on their own. These constraints are the result of environmental factors that combine to reduce the effectiveness and increase the cost of all state-local systems. This chapter discusses these systemic constraints on effective systems and offers three sets of recommendations for mitigating their effects.