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Improving Government Interoperability

Abstract

Introduction

A network form of organization for government: working across boundaries

Understanding government interoperability requirements

Understanding risks and costs

Existing interoperability maturity models

A government interoperability improvement framework

Using the Government Interoperability Improvement Framework

References

Appendix. Government Interoperability Improvement Framework

Abstract
Improving Government Interoperability: A capability framework for government managers
Tue, 21 Oct 2008
Theresa A. Pardo and G. Brian Burke
 
This paper presents a framework for governments as they begin to move beyond the vision of a more effective government to the reality. Governments are finding that a typical hierarchical bureaucracy is not necessarily the best form of organization to meet citizen and other demands. Rather, governments are finding that a network form of organization where new groupings of persons and organizations must learn to work together and share information, exchange knowledge, and respond to demands in new ways is more appropriate. Interoperability is key to the success of these government networks. The framework focuses first on understanding the capabilities needed to develop and manage (i.e., plan, select, control, and evaluate) initiatives to improve interoperability among government agencies and their network partners, and second on determining the right mix of capabilities needed to share information across a network of organizations. The complete framework is provided for immediate use by government managers to assess existing and needed capabilities for improving government interoperability.