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Practical tools for Web site development

The project resulted in four practical tools to assist other public organizations in their efforts to provide Web-based services to their customers. Each of these tools is available on the CTG Web site and is discussed below.
  • Developing & Delivering Government Services on the World Wide Web: Recommended Practices for New York State
  • World Wide Web Starter Kit
  • Cost/Performance Model for Assessing WWW Service Investments
  • Online Seminar on Internet Security Topics