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Appendix B: Current Practice Research

As part of our evaluation of the three mobile technology pilots, CTG conducted an extensive review of existing initiatives of similar nature in other states. Although the use of mobile technology in Child Protective Services (CPS) is new and remains relatively unexplored, we were able to identify seven states that have begun testing and using mobile technology for their CPS workers. Our review examined Internet and print literature sources, followed by phone interviews and email exchanges with most states identified through the search. This section presents general findings of the review, followed by short descriptions of each of the seven state’s projects.