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As New York State continues to meet the needs of its CPS workforce, it is apparent that mobile devices are a necessity. Introducing these devices is inevitably a change in the way work is completed and throughout the Demonstration Project continuous feedback was essential. These recommendations follow input already given during the deployment process and are in addition to those made in previous deployment initiatives.

Discuss Working from Home Policy at State Level

Three things are learned about working from home: 1) caseworkers are using the mobile device to do work from home 2) it has an impact on their productivity, and 3) districts are not consistently developing policies to address it. With this said, leading discussions at the state level and engaging districts in coordinated thinking about these policies may help in moving all organizations closer to a comprehensive approach to caseworker mobility. Its not a matter of “if “ this will be an issue, it is now a matter of when.