The Role of Public Libraries in Smart, Inclusive, and Connected Communities: Current and Best Practices

Shannon Mersand, Mila Gascó-Hernández, J. Ramon Gil-Garcia, G. Brian Burke, Miguel Figueroa, Megan Sutherland
June 5, 2018


"Smart community," is a term to characterize efforts to transform communities and make them more sustainable, efficient, transparent, and where citizen participation is the norm.

Information technologies are enablers of these potential changes.

In smart communities, the role of public libraries is key.

This poster analyzes current practices in public libraries and identifies the expertise, knowledge, and background that help them contribute to citizen engagement in smart community initiatives. Practices in infrastructure, technology, programming and services, and stakeholder partnerships were classified in three levels: building blocks, good practices and unique practices.