The goal of the workforce skills assessment was to gather information to help the state better meet the training and development needs of its IT professionals, and to identify future needs for IT skills. The project included design, administration, and analysis of two voluntary on-line surveys. The first was directed to IT employees in New York State and the second to chief information officers (CIOs) in state agencies. The two surveys together identified current skill levels as well as the future skills and training needed to meet the state's technology objectives.
The project was sponsored by the New York State Chief Information Officer (CIO) Council's Human Resource Committee in partnership with the Governor's Office of Employee Relations (GOER), and the Office for Technology (OFT). It was supported by the Public Employees Federation (PEF) and the Civil Service Employee Association (CSEA), the two major unions that represent IT employees.
CTG was responsible for project management, survey design and administration, and data analysis and reporting.
The project results included a statewide survey report prepared by CTG and a set of policy and action recommendations prepared by the NYS CIO Council HR Committee.