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Scope of Work
The three-year project addresses the following questions:

  • Which political, institutional, socio-economic, and cultural factors promote inter-organizational collaboration? Can successful experiences be transferred among countries, and under what conditions?
  • What are the characteristics and objectives of organizations that become involved in these partnerships?
  • What are the critical success factors involved at each stage of the partnership building process (from inception to implementation)?
  • Which technologies offer the most promising opportunities for new models of collaboration?
  • What are the advantages and disadvantages of different methods of collaboration?

The project is carried out by an international network of field researchers in Canada, the US, and Europe who prepared case studies of apparently successful collaborations in their countries. A comparative analysis allows cross-cultural comparisons and identification of critical barriers, enablers, and results associated with the technologies, processes, and relationships employed in each case. The final step is the preparation and active dissemination of scholarly articles and practitioner-oriented guidelines.

The American cases include the New York State Geographic Information System Coordination Program, Access Indiana, Firstgov.gov, and the Internal Revenue Service e-File program. Nine Canadian and three European cases include collaborations associated with job services, tourism, insurance, business development, and other topics.

The study includes the preparation of separate cases, plus cross-case analysis, a practitioner-oriented management guide, the preparation of scholarly articles, and an international colloquium.