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Organizations need records to carry out their business activities and to document actions and decisions. Today, most organizations increasingly manage work and make decisions on the basis of electronic information. With this shift from paper to digital information, many organizations find that their current electronic records are not sufficient to support their business, evidentiary, or historical needs.

Without question, organizations need electronic records that are reliable and authentic, usable for multiple purposes, and accessible over time for both business and secondary uses. Unfortunately, traditional system design methodologies do not give adequate attention to the creation, integration, management, and preservation of electronic records.

Agencies are seeking technological solutions and tools that will help them integrate records management requirements into their application development plans rather than addressing records management as an isolated additional activity.

In recent years, significant theoretical work has been done in the area of electronic records management; however, little has been translated into practical implementable solutions. This project was designed to bridge the gap between theory and practice by producing generalizable tools that link business objectives to sound records management practices. The project integrated and built upon several existing bodies of knowledge: electronic recordkeeping and archival theory and practice, business process improvement and reengineering (BPI/BPR) methodologies, and system development methodologies.