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Research Discussion
Exploring e-Government barriers in multi-level governance systems. The case of Spanish federal-state interoperability in the health policy domain
Exploring e-Government barriers in multi-level governance systems

J. Ignacio Criado (PhD), Visiting Scholar, Center for Technology in Government, and Assistant Professor, Department of Political Science and International Relations, Universidad Autónoma de Madrid
Thursday, October 27, 2011, 11:00 a.m. – 12:00 p.m
Location: CTG, 187 Wolf Road, Suite 301, Albany, NY 12205

Different interoperability or cross-agency e-Government projects have been deployed worldwide in recent years. Interoperability is a key enabler for information and knowledge sharing, and it is also necessary to deliver on some of the promises derived from the use of Information and Communication Technologies (ICTs) in government. This presentation pinpoints the inter-governmental system in Spain, with special focus on the federal/state layers. In so doing, it will tackle with the health policy domain. Following the framework of multidimensional capabilities for e-Government interoperability (Pardo et al., 2011), the presentation intends to profile the governance/leadership and strategic management categories of the federal-state relationships. In addition, it will profile some inter-governmental projects (statistics and data information sharing, electronic health cards, electronic records, etc.) in the Spanish health policy arena. This may shed light on and open up the discussion about the challenges and opportunities of applying health policy in a multi-level (or federal) governance system.
Ignacio Criado
Dr. Criado is an assistant professor at Universidad Autónoma de Madrid, Spain. He has also lectured at Universidad Complutense de Madrid, Universidad de Comillas (ICADE-Madrid), and Danube University Krems (as a visiting lecturer). He has been a visiting researcher in different international institutions (Monash University, University of Manchester, London School of Economics, and European Institute of Public Administration), and visiting fellow at Oxford Internet Institute, University of Oxford.

During his time at CTG, he is doing research about interoperability of e-Government developments in multi-level systems, with a special focus on the case of health policy in the United States and Spain.

Ignacio has participated in training courses and delivered consultancy projects on eGovernment, public sector reform, and quality management, working at international level with different institutions. They include the Spanish Agency for Policy and Service Quality Evaluation, Latin American Center for Developing Administration (CLAD), UNESCO, and Google. He has been evaluator of the European Awards for e-Government of the European Commission.

He has published two awarded books about e-Government: Between Utopian Dreams and Pessimistic Visions: Internet and ICTs in the Modernization of Public Administration (Entre Sueños Utópicos y Visiones Pesimistas. Internet y las TIC en la Modernización de las Administraciones Públicas, 2009, Madrid, Instituto Nacional de Administración Pública), and Building the Local Electronic Administration (Construyendo la e-Administración Local, 2004, Madrid, EuroGestión Pública).

He is the author or co-author of articles published in Social Science Computer Review, International Journal of Electronic Governance, Information Polity, Internacional Journal of Public Sector Management, Gestión y Política Pública, and Reforma y Democracia, among others. His research includes Web 2.0, social media, and open government interoperability, inter-organizational collaboration, Europeanisation of e-Government, leadership and Internet in the public sector, Latin American public administration, regional and local government adoption and utilization of ICTs, citizens perception and evaluation of public services, quality management in public administration, and information society policy.