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Research Discussion
Improving Citizen Access to Government Information in China

Lin Zhu, visiting scholar, CTG, and assistant professor at the Department of Public Administration of East China University of Science and Technology, Shanghai
Thursday, April 3, 2008, 8:30 – 9:30 a.m.

Improving citizen access to government information is a major goal within China’s current e-Government initiatives at both the national and community level. Since the 1990s, China has seen great success in developing G2C (government to citizen) services for different service agencies throughout its government. However, different types of communities require different strategies for sharing information with their members. After providing a brief overview of the role of community information in Chinese government, Dr. Zhu will present three different community models for government service delivery from Shanghai, Luwan District, and Changning District. Dr. Zhu will then present her application model for community-based services in China, as well as some of the research innovations underway at East China University of Science and Technology.

Lin Zhu
As a visiting scholar, Dr. Lin Zhu works with CTG research and professional staff to share her knowledge of information management and electronic government. Lin is an assistant professor at the Department of Public Administration of East China University of Science and Technology in Shanghai, where she specializes in research on e-government. She also continues post-doctoral work in e-government at the Mobile Station of Management Science and Engineering of Shanghai Jiaotong University. Here she has taken part in key program projects of the National Natural Science Foundation of China. Lin is a member of the Institute of Chinese Administrative Management and a fellow of the Chinese Information Industry Institute Academic Committee.