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Exploratory Social Media Project



Government Professional Workshops

Results from local government workshop

The lists generated from the first workshop with state agencies were presented to local government professionals at the second workshop. The local government participants were then asked to rank both lists in order of importance. The benefits were ranked as follows:

Exploratory Social Media Project: Phase I
Ranking of social media benefits by local government workshop participants
Rank
 
Benefit/value
 
Number of votes
 
1
 
Information dissemination and exchange
 
40
 
2
 
Enhanced public safety
 
34
 
3
 
Enhanced collaboration
 
30
 
4
 
Instantaneous information sharing
 
27
 
5
 
Improved training capabilities
 
10
 
6
 
Coolness factor
 
8
 
7
 
Cost savings
 
7
 
8
 
Greater competitiveness in employee recruiting
 
6
 
9
 
Enhanced access for disabled
 
5
 
10
 
Creation of virtual communities
 
3
 
11
 
Documentation
 
1
 

The participants ranked the issues and areas of concerns as well. As you can see in the table below, the two groups ranked the eight individual areas of concern somewhat differently.

Exploratory Social Media Project: Phase I
Ranking of social media areas of concern by local government workshop participants
Ranking by local government professionals
 
Ranking by state agency professionals
 
Area of concern
 
Number of votes
 
1
 
3
 
Governance
 
32
 
2
 
2
 
Legal and regulatory ramifications
 
24
 
3
 
7
 
Perception
 
23
 
4
 
5
 
Security
 
22
 
5
 
1
 
Resources
 
18
 
6
 
8
 
Information overload
 
5
 
7
 
4
 
Making a business case
 
1
 
8
 
6
 
Accessibility
 
0