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Maximizing Current and Future Mobile Technology Investments



APPENDIX A: Methodology

Types of Data

The data used in this extended assessment comes from two data collection periods. The first data collection period represents the initial assessment completed in each of the three districts. In this initial assessment, data was collected using surveys, workshops, and data extracted from NYS’s child welfare information system, CONNECTIONS. In the second data collection period, data was collected by group videoconference interviews and data extracted from CONNECTIONS (see Table 1 below).

Table 1. Data collection timeframe and type of data collected

 
First data collection period
Second data collection period
 
Pre-test period
 
Test period
 
Pre-test period
 
Test period
 
NYC
Timeframe
 
82 days
4/29/07-7/21/07
 
82 days
7/29/07-10/19/07
 
293 days
10/08/06-7/28/07
 
293 days
7/29/07-8/1/08
 
Data collection
 
Baseline survey; Post survey
Workshops; teleconferences
CONNECTIONS data
Video conference
CONNECTIONS data
Onondaga
Timeframe
 
51 days
9/28/07-11/18/07
 
51 days
11/19/07-1/09/08
 
256 days
3/07/07-11/18/07
 
256 days
11/19/07-8/1/08
 
Data collection
 
Baseline survey; Post survey
Teleconferences; District questionnaire
CONNECTIONS data
Video conference
CONNECTIONS data
Wayne
Timeframe
 
40 days
10/20/07-11/29/07
 
40 days
11/30/07-1/9/08
 
245 days
3/29/07-11/29/07
 
245 days
11/30/07-8/1/08
 
Data collection
 
Baseline survey; Post survey
Teleconferences; District questionnaire
CONNECTIONS data
Video conference
CONNECTIONS data

Both data collection periods extracted CONNECTIONS data for two time periods – a pre-test period (i.e., caseworkers had not received mobile technologies) and a test period (i.e., the time following caseworkers receiving the laptops). Data extracted from the CONNECTIONS database contained information on case records and caseworkers’ progress notes. The information within each of these records included: State ID, Person ID, time-related information about the investigation stage (intake Start Date, Investigation Stage Start Date, Investigation Stage End Date); progress notes information (Progress Notes ID, Progress Notes Event Date, Progress Notes Time, Progress Notes Entry Date, Progress Notes Types, Progress Notes Purposes); safety assessments (Safety Submit Date, Safety Approval Date) logged by caseworkers in each County DSS.