Recommendations
Management and Supervisory Awareness and Discussion Sessions
While written policies serve an important role, it is only one part of changing the culture. Sessions where managers and supervisors can review policies, share ideas and thoughts, and ask questions will help manage expectations and create a more consistent and positive environment. Changing the way caseworkers are supervised will require quite a shift in culture, but having open supervisory forums to learn about new and best practices may allow for more unity across districts around the state and a better informed approach to this change.