Any shift to a more mobile and connected workforce brings with it the need to revisit longstanding personnel policies. The nature of casework requires a flexible work schedule because much of the work is done in the field. The introduction of mobile technologies offers the ability to also do traditional “office work,” such as research and documentation, in the field. As a consequence, policies that govern work schedules and compensation need to be re-examined so that they reinforce rather than work against the goals associated with the use of new tools.

Remote access to district and agency systems will require a shift or modification in security policies. All security policies should be developed in accordance with the NYS Office for Technology and NYS Office of Cyber Security and Critical Infrastructure Coordination forthcoming wireless security policies.