Appendix C: Data Collection Methodology, Tools, Counts and Response Rates
Teleconferences
During the week of December 10-14, 2007, CTG held separate teleconferences with project participants in ten Local Social Service Districts participating in the Demonstration Project to learn more about how they were using the laptops and tablets deployed for CPS work. Participating County DSS were chosen by CTG and the NYS OCFS liaisons. Criteria for choosing the districts included (1) how long they had the technologies in use, and (2) districts that provided a full range of geographical representation across the state, in terms of rural and urban settings and overall size.
Each district participated in one teleconference with CTG interviewers. All participants were given sample questions before the teleconferences that dealt with deployment, connectivity, use and location, changes in work, issues/concerns, policy implications, and overall benefits of laptop use. The following table shows the districts interviewed and the number of participants in each call.
Table 3 – Teleconference Time and Participant Information