Recommendations
Invest in a More Robust Statewide Deployment Approach
Deploying technology to an entire state requires a cadre of resources. This includes staff to negotiate, receive, image, deliver, train, and support the devices to a large geographic region. It also includes resources to develop fundamental informational pieces about things such as hardware and software, connectivity options, security procedures, and training and support. Whereas, child protective services in NYS is a state supervised and locally administered program, early and continuous coordination with districts is essential for a comprehensive and smooth deployment.