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Using XML for Web Site Management: Lessons Learned Report

Abstract

Acknowledgments

Introduction

Chapter One: The Testbed Methodology

Chapter Two: Benefits

Chapter Three: Barriers and Challenges

Chapter Four: Guidelines for Action

Appendix A: Project Participants

Appendix B: XML Resources
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Introduction

How this report is written


This report details the findings of CTG’s XML Testbed as reported by and observed in the five New York State participating agencies. The chapters and appendices are briefly outlined on the next page.
  • The Testbed Methodology explains the systematic approach that was followed in the design and implementation of the project. This chapter is important for understanding the distinction between prototypes, pilots, and testbeds within CTG’s rubric and why the testbed framework was the critical component of the project.
  • Benefits itemizes the key benefits of using XML for Web site management that were identified as a result of the project.
  • Barriers and Challenges details the forces and factors that project participants identified as impediments to realizing the benefits of XML.
  • Guidelines for Action outlines steps that organizations interested in using XML for Web site management can take to overcome the barriers and reap the benefits.
  • Appendix A provides additional background information on the partners and participants in the project.
  • Appendix B provides a list and description of all of CTG’s XML resources that are available for download from the CTG Web site.