A number of other factors, or ingredients, were clearly helpful in promoting greater integration in the cases studied. The effect of what some participants referred to as “peer pressure” was helpful in some cases. Some agencies or jurisdictions felt a competitive pressure to improve their own integration capacity when a peer agency or jurisdiction improved theirs. Some also reported increased demands for improved integration from political actors and the public prompted by growing sophistication about what is possible with rapidly improving information technology. This was characterized by the surprised, “What? You can't do that already?" response from persons who learned about limited integration capacities. These increased expectations for information systems in the criminal justice enterprise were also attributed to the more general “reinventing government” movement and the related emphasis on efficiency, innovation, and improved service delivery.

External support for networking, sharing strategies, and discussing problems has also been a valuable resource for integration. The Office of Justice Programs has been quite active in this regard and the 1998 workshops were often mentioned as important networking and collaboration resources. The support by the Government Technology Conference and Prof. Clark Kelso for collaborative groups in California was also cited as a valuable resource for that state’s integration efforts.