The initial vision for the WSDA was a broad one, seeking both enhanced public value and improved government operations and efficiency. The vision was to fulfill the state’s record keeping mandate for emerging digital materials, while improving customer service at the local level and enhancing efficiency for the overall system of records preservation and access. The customer base is broad, including the local County Auditors, state agencies, and all the citizens, businesses, and civic organizations that use public records for legal and commercial transactions or historical and genealogical research. The scope of the initiative would ultimately include the full range of state and local records of enduring legal and historical significance, combined with enhanced technology for digital access and long-term preservation.