The importance of the internal value of the project was evident in the way the project team made the case to senior political leaders. They focused on how the new federal accounting and budgeting system would support the administration’s government reform efforts. They emphasized how the ERP system, along with the consolidation of bookkeeping agencies and the creation of both the Federal Bookkeeping agency and the FCC’s Customer Competence Center, would bring hard financial savings and a streamlined accounting and budgeting process to the federal government. However, once political support was secured, the case needed to be made to the government employees that would be directly affected by the new system as the users. This included bookkeepers and management that would be the consumers of the information provided by the new system. Project success hinged in large part on this group of stakeholders, based on their ability and willingness to use the system. According to Christian Ihle, “You must not create servants but experts. The people must feel that they are worth working there as experts; they are asked, they are contacted, and there is good communication and respect. This is the way you can achieve higher performance in every organization.”