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New York State Information Technology Workforce Skills Assessment Statewide Survey Results

Abstract

Executive Summary

Introduction

New York State IT Workforce and Leadership Profiles

Skill Proficiency Ratings

Training Demand

IT Competency Framework

Three-year IT Skills Forecast

Gap Analysis

Workforce Development Considerations

Conclusions and Future Considerations

Appendix A: Methodology

Appendix B: Project Sponsors and Participants

Appendix C: Skill Definitions

Appendix D: Employee Survey Questions

Appendix E: Data Tables
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Workforce Development Considerations

Employee motivations for training

Participants were asked to report the reasons they believed training was worthwhile to them. Multiple answers were allowed. Nearly all employees (92 percent) reported that training is worthwhile to improve their ability to do their existing work. Similarly, 83 percent said that training would prepare them for more demanding work and a greater variety of assignments. Table 16 in Appendix E provides the full set of responses.

“IT skills necessary to keep an organization afloat, let alone lead one to excellence are continually changing and extremely demanding. This year alone I've been involved in projects where network administration, OOP (Java and VB), COBOL, security, budgeting/financing, web design, WAS, and basic supervision and management skills are all needed.”

“Changing technologies will require me in the future to use technologies which are little or no part of my current tasks. Once I have training in these areas I will be able to help in expanding the agency's ongoing transition to those technologies. Staff who are assigned to older technologies and not given training for newer technologies may feel they are in a dead-end situation. This can have an impact on motivation and morale.”