We used several methods to assess the relative strength of proficiency across the competency areas. These included calculating an overall mean proficiency rating for the skills in each competency area, counting the number and proportion of skills in each area that had mean proficiency ratings in the highest¹ and lowest² range, and looking at the number of skills in each competency for which the most frequent proficiency rating was high³ or low⁴. All of these methods produced the same pattern. Table 10 provides a summary. Overall, higher proficiency ratings exists in technical support services, management, systems and databases, and legacy technologies while lower proficiency ratings exists in infrastructure, web computing, and management and use of information as an asset.

Table 10. Statewide competency overview - skill proficiency ratings

Higher overall skill proficiency ratings occurs in these competency areas	Lower overall skill proficiency ratings occurs in these competency areas
Technical services Management Systems and databases Legacy systems	Infrastructure Web computing Management and use of information as an asset

We conducted a similar analysis of the training demand data looking for patterns of high numbers and proportions of employees who want training in skills assigned to each competency area. Training demand patterns by competency area are summarized in Table 11.

Table 11. Statewide competency overview - training demand

Higher training demand occurs in these competency areas	Lower training demand occurs in these competency areas
Management Infrastructure Web computing	Systems and databases Management and use of information as an asset Technical services Legacy systems

Higher training demand for infrastructure and web computing match well with lower proficiency rating patterns for these competency areas. Lower training demand matches the higher proficiency ratings reported for systems and databases, technical services, and legacy systems. Management exhibits both higher proficiency ratings and higher demand, as noted above, while the management and use of information as an asset exhibits both lower proficiency ratings and lower demand. We use these results, along with the IT forecasts provided by the CIO surveys to conduct the gap analysis described later in this report.