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New York State Information Technology Workforce Skills Assessment Statewide Survey Results

Abstract

Executive Summary

Introduction

New York State IT Workforce and Leadership Profiles

Skill Proficiency Ratings

Training Demand

IT Competency Framework

Three-year IT Skills Forecast

Gap Analysis

Workforce Development Considerations

Conclusions and Future Considerations

Appendix A: Methodology

Appendix B: Project Sponsors and Participants

Appendix C: Skill Definitions

Appendix D: Employee Survey Questions

Appendix E: Data Tables
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Introduction

Participants and their roles

In early 2005, the CIO Council HR Committee organized a partnership of state agencies, labor unions, and the Center for Technology in Government (CTG) to help design and administer two surveys. The partnership took advantage of the strengths of each participating organization as follows:
  • Office of the CIO (OCIO) – served as executive sponsor and provided a strategic overview of statewide IT needs and coordination among executive agencies and agency CIOs.
  • CIO Council HR Committee – with expertise in IT, human resources management, and training, Committee members provided project leadership, expert advice, communication, and outreach.
  • Governor’s Office of Employee Relations (GOER) – as the State’s labor-management agency, GOER provided funding for the assessment as well as policy advice and links to employee unions.
  • Office for Technology (OFT) – provided project support, policy advisement, and training expertise.
  • Agency Liaisons – validated employee lists, acted as contacts for employee questions, and trouble-shooters for technical difficulties.
  • State Employee Unions – the Public Employees Federation (PEF) provided input on the employee survey and encouraged members to respond. The Civil Service Employees Association (CSEA) also endorsed the study.
  • Center for Technology in Government (CTG) – provided expertise in research design, project planning and management, and analysis. CTG is an applied research center at the University at Albany/SUNY. Since 1993, it has worked in close cooperation with NYS government agencies to analyze issues and explore new approaches to government information strategies and IT and organizational innovation.