Skip to main content
 
New York State Information Technology Workforce Skills Assessment Statewide Survey Results

Abstract

Executive Summary

Introduction

New York State IT Workforce and Leadership Profiles

Skill Proficiency Ratings

Training Demand

IT Competency Framework

Three-year IT Skills Forecast

Gap Analysis

Workforce Development Considerations

Conclusions and Future Considerations

Appendix A: Methodology

Appendix B: Project Sponsors and Participants

Appendix C: Skill Definitions

Appendix D: Employee Survey Questions

Appendix E: Data Tables
print html versionPrint Chapter (html)
print pdf versionPrint Chapter (pdf)
Appendix E: Data Tables

Table E5. Skill proficiency ratings by job specialty, page 1

* Means calculated on a five-point rating scale: 1 = None, 2 = Basic, 3= Intermediate, 4 = Advanced, 5 = Expert.

Technology managers
 		 
Database specialists
 		 
Datacomm/telecomm specialists
 		 
Skill
 
Mean*
 
Skill
 
Mean*
 
Skill
 
Mean*
 
Supervisory skills
 
3.76
 
Principles of Programming
 
3.80
 
Windows operating system
 
3.34
 
Leadership
 
3.70
 
Database design & development standards
 
3.61
 
Principles of operating systems
 
3.19
 
Written communication
 
3.69
 
Database applications development techniques
 
3.43
 
Network configuration
 
3.14
 
Managing agency staff
 
3.63
 
Written communication
 
3.28
 
Written communication
 
2.99
 
Planning & evaluation
 
3.54
 
COBOL
 
3.14
 
Oral communication
 
2.94
 
Oral communication
 
3.53
 
Windows operating system
 
3.12
 
Windows network operating systems
 
2.94
 
Principles of Programming
 
3.51
 
Structured system analysis & design principles
 
3.02
 
Network architecture & design principles
 
2.90
 
Organizational awareness & business knowledge
 
3.47
 
System life cycle planning principles
 
3.01
 
Hardware maintenance & support
 
2.88
 
Project management
 
3.40
 
Testing & evaluation
 
2.97
 
Customer service
 
2.86
 
Managing consultant staff
 
3.37
 
Oral communication
 
2.96
 
Supervisory skills
 
2.84
 
System life cycle planning principles
 
3.35
 
Principles of operating systems
 
2.95
 
Help desk activities
 
2.81
 
Customer service
 
3.32
 
Systems implementation
 
2.93
 
Leadership
 
2.81
 
Negotiation & conflict resolution
 
3.26
 
Technical documentation
 
2.85
 
Wide Area Networks (WAN)
 
2.77
 
Systems implementation
 
3.23
 
Requirements analysis
 
2.81
 
Backup & recovery
 
2.64
 
Structured system analysis & design principles
 
3.18
 
Supervisory skills
 
2.77
 
Support for desktop applications
 
2.61
 
Requirements analysis
 
3.17
 
Leadership
 
2.72
 
Web/ IP
 
2.53
 
Testing & evaluation
 
3.05
 
SQL
 
2.65
 
Planning & evaluation
 
2.51
 
Business process analysis
 
2.98
 
Business process analysis
 
2.61
 
Managing agency staff
 
2.47
 
COBOL
 
2.98
 
Customer service
 
2.56
 
Wireless technologies
 
2.47
 
Technical documentation
 
2.98
 
Oracle
 
2.54
 
Principles of Programming
 
2.47
 
Internal controls
 
2.97
 
Project management
 
2.53
 
Negotiation & conflict resolution
 
2.45
 
Principles of operating systems
 
2.94
 
Backup & recovery
 
2.51
 
Project management
 
2.44
 
Systems integration
 
2.83
 
Planning & evaluation
 
2.49
 
Mobile computing
 
2.43
 
Change management
 
2.83
 
Systems architecture
 
2.47
 
Unified messaging services
 
2.42
 
Windows operating system
 
2.77
 
Quality assurance
 
2.44
 
Organizational awareness & business knowledge
 
2.39
 
Database design & development standards
 
2.73
 
Systems integration
 
2.43
 
Call center activities
 
2.34
 
Quality assurance
 
2.73
 
Microsoft Access
 
2.41
 
Open systems server administration
 
2.30
 
Systems architecture
 
2.71
 
Managing agency staff
 
2.38
 
Systems implementation
 
2.28
 
IT procurement
 
2.62
 
Object-oriented analysis & design principles
 
2.37
 
Disaster recovery & planning
 
2.26
 
IT project portfolio management
 
2.62
 
Negotiation & conflict resolution
 
2.35
 
Intrusion detection
 
2.24
 
IT strategic planning
 
2.61
 
Organizational awareness & business knowledge
 
2.33
 
Broadband technologies
 
2.22
 
Database applications development techniques
 
2.59
 
Data warehousing
 
2.26
 
Technical documentation
 
2.22
 
Contract management & vendor relations
 
2.58
 
IBM mainframe
 
2.25
 
Managing consultant staff
 
2.18
 
Financial management
 
2.55
 
Managing consultant staff
 
2.21
 
Technology training activities
 
2.17
 
Disaster recovery & planning
 
2.54
 
Microsoft SQL
 
2.20
 
System security applications
 
2.16
 
IT risk assessment & management
 
2.50
 
Support for desktop applications
 
2.19
 
Testing & evaluation
 
2.16
 
Backup & recovery
 
2.49
 
CASE Tools
 
2.19
 
Internal controls
 
2.13
 
Business continuity planning
 
2.43
 
UNIX operating systems
 
2.19
 
Telephone/ PBX
 
2.11