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New York State Information Technology Workforce Skills Assessment Statewide Survey Results

Abstract

Executive Summary

Introduction

New York State IT Workforce and Leadership Profiles

Skill Proficiency Ratings

Training Demand

IT Competency Framework

Three-year IT Skills Forecast

Gap Analysis

Workforce Development Considerations

Conclusions and Future Considerations

Appendix A: Methodology

Appendix B: Project Sponsors and Participants

Appendix C: Skill Definitions

Appendix D: Employee Survey Questions

Appendix E: Data Tables
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Appendix E: Data Tables

Table E4. Skill by skill proficiency ratings (listed in alphabetical order), page 1

* Means include those employees who have at least basic proficiency, calculated on a four-point rating scale: 1 = Basic, 2 = Intermediate, 3= Advanced, 4 = Expert.

Note: Row totals may not equal 100% due to rounding.

Skill
 
N
 
Mean*
 
Basic
 
Intermediate
 
Advanced
 
Expert
 
None
 
Artificial Intelligence (AI)
 
2,759
 
1.28
 
457 (17%)
 
102 (4%)
 
20 (1%)
 
8 (.3%)
 
2172 (79%)
 
Backup & recovery
 
2,803
 
1.91
 
853 (30%)
 
578 (21%)
 
403 (14%)
 
141 (5%)
 
828 (30%)
 
Biometrics
 
2,781
 
1.25
 
481 (17%)
 
82 (3%)
 
26 (1%)
 
5 (.2%)
 
2187 (79%)
 
Borland JBuilder
 
2,771
 
1.36
 
170 (6%)
 
45 (2%)
 
12 (.4%)
 
5 (.2%)
 
2539 (92%)
 
Broadband technologies
 
2,783
 
1.50
 
722 (26%)
 
297 (11%)
 
108 (4%)
 
20 (1%)
 
1636 (59%)
 
Business continuity planning
 
2,758
 
1.49
 
706 (26%)
 
303 (11%)
 
93 (3%)
 
21 (1%)
 
1635 (59%)
 
Business process analysis
 
2,785
 
1.85
 
802 (29%)
 
695 (25%)
 
317 (11%)
 
99 (4%)
 
872 (31%)
 
C
 
2,762
 
1.57
 
630 (23%)
 
324 (12%)
 
98 (4%)
 
32 (1%)
 
1678 (61%)
 
C++
 
2,755
 
1.56
 
624 (23%)
 
342 (12%)
 
90 (3%)
 
29 (1%)
 
1670 (61%)
 
Call center activities
 
2,787
 
1.89
 
740 (27%)
 
511 (18%)
 
311 (11%)
 
120 (4%)
 
1105 (40%)
 
Capacity management
 
2,760
 
1.50
 
611 (22%)
 
268 (10%)
 
87 (3%)
 
17 (1%)
 
1777 (64%)
 
CASE tools
 
2,779
 
1.59
 
873 (31%)
 
505 (18%)
 
146 (5%)
 
42 (2%)
 
1213 (44%)
 
Cellular technologies
 
2,790
 
1.33
 
638 (23%)
 
156 (6%)
 
50 (2%)
 
9 (.3%)
 
1937 (69%)
 
Change management
 
2,768
 
1.66
 
769 (28%)
 
459 (17%)
 
191 (7%)
 
41 (2%)
 
1308 (47%)
 
COBOL
 
2,781
 
2.21
 
589 (21%)
 
424 (15%)
 
453 (16%)
 
249 (9%)
 
1066 (38%)
 
ColdFusion
 
2,759
 
1.72
 
167 (6%)
 
75 (3%)
 
39 (1%)
 
21 (1%)
 
2457 (89%)
 
Collaboration software
 
2,772
 
1.57
 
675 (24%)
 
273 (10%)
 
129 (5%)
 
36 (1%)
 
1659 (60%)
 
Computer forensics
 
2,782
 
1.40
 
532 (19%)
 
197 (7%)
 
50 (2%)
 
5 (.2%)
 
1998 (72%)
 
Content management
 
2,769
 
1.48
 
776 (28%)
 
354 (13%)
 
94 (3%)
 
18 (1%)
 
1527 (55%)
 
Contract management & vendor relations
 
2,765
 
1.63
 
676 (24%)
 
328 (12%)
 
148 (5%)
 
43 (2%)
 
1570 (57%)
 
Cryptography
 
2,778
 
1.28
 
510 (18%)
 
104 (4%)
 
32 (1%)
 
4 (.1%)
 
2128 (77%)
 
Customer Relationship Management (CRM)
 
2,771
 
1.68
 
713 (26%)
 
443 (16%)
 
167 (6%)
 
51 (2%)
 
1397 (50%)
 
Customer service
 
2,790
 
2.16
 
691 (25%)
 
830 (30%)
 
628 (23%)
 
221 (8%)
 
420 (15%)
 
Data warehousing
 
2,791
 
1.48
 
913 (33%)
 
381 (14%)
 
112 (4%)
 
25 (1%)
 
1360 (49%)
 
Database applications development techniques
 
2,760
 
1.87
 
862 (31%)
 
627 (23%)
 
378 (14%)
 
116 (4%)
 
777 (28%)
 
Database design & development standards
 
2,777
 
1.87
 
929 (34%)
 
678 (24%)
 
388 (14%)
 
135 (5%)
 
647 (23%)