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New York State Information Technology Workforce Skills Assessment Statewide Survey Results

Abstract

Executive Summary

Introduction

New York State IT Workforce and Leadership Profiles

Skill Proficiency Ratings

Training Demand

IT Competency Framework

Three-year IT Skills Forecast

Gap Analysis

Workforce Development Considerations

Conclusions and Future Considerations

Appendix A: Methodology

Appendix B: Project Sponsors and Participants

Appendix C: Skill Definitions

Appendix D: Employee Survey Questions

Appendix E: Data Tables
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Appendix E: Data Tables

Table E10. Top ten skills with steady state forecast over the next three years

Skill (percent of CIOs choosing forecast)
 
Competency Area
 
  • Hardware maintenance & support (71%)
 
  • Infrastructure
 
  • Support for desktop applications (64%)
 
  • Technical support services
 
  • Principles of operating systems (63%)
 
  • Infrastructure
 
  • Internal controls (57%)
 
  • Management
 
  • Managing agency staff (55%)
 
  • Management
 
  • Principles of programming (55%)
 
  • Systems & databases
 
  • Financial management (54%)
 
  • Management
 
  • IT procurement (54%)
 
  • Management
 
  • Oral communication (52%)
 
  • Management
 
  • Backup & recovery (52%)
 
  • Infrastructure