Skip to main content
 
New York State Information Technology Workforce Skills Assessment Statewide Survey Results

Abstract

Executive Summary

Introduction

New York State IT Workforce and Leadership Profiles

Skill Proficiency Ratings

Training Demand

IT Competency Framework

Three-year IT Skills Forecast

Gap Analysis

Workforce Development Considerations

Conclusions and Future Considerations

Appendix A: Methodology

Appendix B: Project Sponsors and Participants

Appendix C: Skill Definitions

Appendix D: Employee Survey Questions

Appendix E: Data Tables
print html versionPrint Chapter (html)
print pdf versionPrint Chapter (pdf)
Appendix E: Data Tables

Table E5. Skill proficiency ratings by job specialty, page 8

Business specialists
 		 
Systems specialists
 		 
Skill
 
Mean*
 
Skill
 
Mean*
 
System life cycle planning principles
 
2.08
 
Database design & development standards
 
2.26
 
Customer Relationship Management (CRM)
 
2.07
 
Web/ IP
 
2.23
 
Records management
 
2.02
 
Systems integration
 
2.23
 
Workflow management
 
2.02
 
Managing consultant staff
 
2.22
 
Quality assurance
 
2.01
 
Database applications development techniques
 
2.22
 
Unified messaging services
 
2.01
 
Network architecture & design principles
 
2.21
 
Web/ IP
 
2.00
 
Technology training activities
 
2.19
 
Website design & development
 
1.99
 
DHTML/ HTML/ XHTML
 
2.16
 
Network configuration
 
1.97
 
Network configuration
 
2.15
 
Knowledge Management (KM)
 
1.97
 
Quality assurance
 
2.13
 
Database applications development techniques
 
1.96
 
Microsoft Access
 
2.13
 
Structured system analysis & design principles
 
1.95
 
Mainframe operations
 
2.12
 
Change management
 
1.92
 
Object-oriented analysis & design principles
 
2.12
 
IT strategic planning
 
1.91
 
Website design & development
 
2.12
 
Network architecture & design principles
 
1.91
 
IBM mainframe
 
2.10
 
Systems integration
 
1.89
 
Website management
 
2.04
 
System security applications
 
1.89
 
Business process analysis
 
2.03
 
IT procurement
 
1.86
 
Internal controls
 
2.00
 
IT project portfolio management
 
1.84
 
Visual Basic
 
1.98
 
Website management
 
1.84
 
Call center activities
 
1.98
 
Disaster recovery & planning
 
1.83
 
Unified messaging services
 
1.94
 
IT risk assessment & management
 
1.83
 
Intrusion detection
 
1.91
 
Mobile computing
 
1.82
 
Web servers
 
1.91
 
Wireless technologies
 
1.82
 
Workflow management
 
1.90
 
Contract management & vendor relations
 
1.81
 
Linux operating systems
 
1.89
 
IT asset management
 
1.80
 
Change management
 
1.88
 
DHTML/ HTML/ XHTML
 
1.78
 
Identity management & directory services
 
1.87
 
Systems architecture
 
1.78
 
Wide Area Networks (WAN)
 
1.86
 
Identity management & directory services
 
1.75
 
Website accessibility
 
1.86
 
Website accessibility
 
1.75
 
Encryption
 
1.79
 
Business continuity planning
 
1.74
 
JavaScript
 
1.79
 
Open systems server administration
 
1.73
 
Collaboration software
 
1.78
 
Wide Area Networks (WAN)
 
1.72
 
Mobile computing
 
1.78
 
Data warehousing
 
1.68
 
CASE Tools
 
1.77
 
Intrusion detection
 
1.67
 
SQL
 
1.77
 
Content management
 
1.67
 
Fortran
 
1.76
 
Object-oriented analysis & design principles
 
1.67
 
Knowledge Management (KM)
 
1.76
 
Novell operating systems
 
1.66
 
Wireless technologies
 
1.76
 
CASE Tools
 
1.64
 
C
 
1.75
 
Website privacy
 
1.62
 
Visual Basic Script
 
1.74
 
Broadband technologies
 
1.60
 
Rapid Application Development (RAD)/ Prototyping
 
1.74
 
Visual Basic
 
1.60
 
Records management
 
1.72