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New York State Information Technology Workforce Skills Assessment Statewide Survey Results

Abstract

Executive Summary

Introduction

New York State IT Workforce and Leadership Profiles

Skill Proficiency Ratings

Training Demand

IT Competency Framework

Three-year IT Skills Forecast

Gap Analysis

Workforce Development Considerations

Conclusions and Future Considerations

Appendix A: Methodology

Appendix B: Project Sponsors and Participants

Appendix C: Skill Definitions

Appendix D: Employee Survey Questions

Appendix E: Data Tables
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Appendix E: Data Tables

Table E5. Skill proficiency ratings by job specialty, page 5

Operations specialists
 		 
Programmers
 		 
Other technical specialists
 		 
Skill
 
Mean*
 
Skill
 
Mean*
 
Skill
 
Mean*
 
Microsoft access
 
1.56
 
Visual Basic
 
2.11
 
Database design & development standards
 
1.91
 
Network configuration
 
1.48
 
SQL
 
2.07
 
Workflow management
 
1.91
 
Wide Area Networks (WAN)
 
1.45
 
Technology training activities
 
2.06
 
Knowledge Management (KM)
 
1.90
 
Testing & evaluation
 
1.45
 
Call center activities
 
2.01
 
Managing agency staff
 
1.89
 
Intrusion detection
 
1.45
 
Web/ IP
 
1.99
 
Website management
 
1.88
 
Network architecture & design principles
 
1.41
 
Internal controls
 
1.98
 
Intrusion detection
 
1.86
 
Quality assurance
 
1.41
 
Managing consultant staff
 
1.98
 
Website accessibility
 
1.86
 
Financial management
 
1.40
 
Workflow management
 
1.97
 
Mainframe operations
 
1.85
 
Database design & development standards
 
1.39
 
IBM mainframe
 
1.96
 
Customer Relationship Management (CRM)
 
1.85
 
Broadband technologies
 
1.38
 
CASE Tools
 
1.95
 
Novell operating systems
 
1.85
 
Systems implementation
 
1.38
 
Website management
 
1.92
 
Records management
 
1.84
 
Customer Relationship Management (CRM)
 
1.35
 
Knowledge Management (KM)
 
1.90
 
Internal controls
 
1.83
 
System security applications
 
1.34
 
Network architecture & design principles
 
1.90
 
Collaboration software
 
1.83
 
Mac OS/ OS X operating systems
 
1.34
 
Oracle
 
1.90
 
Disaster recovery & planning
 
1.82
 
Data warehousing
 
1.33
 
Network configuration
 
1.89
 
Database applications development techniques
 
1.81
 
Systems architecture
 
1.33
 
Microsoft SQL
 
1.87
 
Quality assurance
 
1.80
 
Linux operating systems
 
1.32
 
Unified messaging services
 
1.87
 
System life cycle planning principles
 
1.79
 
Mobile computing
 
1.32
 
Records management
 
1.86
 
Visual Basic
 
1.79
 
Novell operating systems
 
1.30
 
UNIX operating systems
 
1.85
 
Systems integration
 
1.78
 
Wireless technologies
 
1.30
 
Website accessibility
 
1.84
 
Identity management & directory services
 
1.76
 
System life cycle planning principles
 
1.30
 
Joint Application Development (JAD)
 
1.83
 
CASE Tools
 
1.75
 
DHTML/ HTML/ XHTML
 
1.29
 
System security applications
 
1.81
 
Structured system analysis & design principles
 
1.75
 
Website accessibility
 
1.29
 
Rapid Application Development (RAD)/ Prototyping
 
1.80
 
UNIX operating systems
 
1.75
 
IBM/ DB2
 
1.28
 
Disaster recovery & planning
 
1.79
 
Requirements analysis
 
1.75
 
Collaboration software
 
1.27
 
Data warehousing
 
1.76
 
Managing consultant staff
 
1.74
 
Contract management & vendor relations
 
1.27
 
Open systems server administration
 
1.75
 
IT asset management
 
1.74
 
Telephone/ PBX
 
1.27
 
Change management
 
1.75
 
IBM mainframe
 
1.72
 
Fortran
 
1.27
 
C ++
 
1.75
 
Systems architecture
 
1.72
 
Database applications development techniques
 
1.27
 
Wide Area Networks (WAN)
 
1.74
 
Video imaging
 
1.69
 
Requirements analysis
 
1.27
 
C
 
1.72
 
Cellular technologies
 
1.69
 
Structured system analysis & design principles
 
1.27
 
Financial management
 
1.72
 
Telephone/ PBX
 
1.68
 
Systems integration
 
1.27
 
JavaScript
 
1.72
 
Encryption
 
1.68
 
Website design & development
 
1.27
 
Customer Relationship Management (CRM)
 
1.71
 
Object-oriented analysis & design principles
 
1.67
 
Change management
 
1.26
 
IBM/ DB2
 
1.70
 
Business process analysis
 
1.66
 
Cellular technologies
 
1.25
 
Visual Basic Script
 
1.70
 
Website privacy
 
1.65
 
Encryption
 
1.25
 
Content management
 
1.68
 
Contract management & vendor relations
 
1.65
 
Business process analysis
 
1.24
 
Java
 
1.68
 
IT procurement
 
1.64
 
Website management
 
1.22
 
Web servers
 
1.65
 
Change management
 
1.64
 
Microsoft SQL
 
1.22
 
Website search administration
 
1.64
 
Financial management
 
1.64
 
Website privacy
 
1.21
 
Website privacy
 
1.64
 
Web servers
 
1.62
 
C ++
 
1.20
 
Mainframe operations
 
1.63
 
Content management
 
1.62