The data from both surveys was combined with information from the State’s strategic statement of enterprise architecture principles in order to triangulate on the greatest differences between needed skills and existing proficiency.

At the statewide level, the skills that represent strong convergence among low proficiency ratings, high training demand, forecasted growth, and strategic importance fall almost entirely in the competency areas of infrastructure, web computing, and management and use of information as an asset. Two management skills, business continuity planning and IT risk assessment, also emerged. No appreciable gap was evident for the competency areas with higher proficiency ratings such as systems and databases, technical support services, or legacy technologies.

When the gap analysis was performed for individual job specialties, the same strong competency-based patterns were evident, although each specialty included a somewhat different set of additional skills relevant to its work content.