Broad competency areas were constructed to organize the full set of 126 skills into logical clusters. Collectively, these competency areas encompass the entire IT function of state government.

Seven competencies provide an organizing framework for skills development. The competency areas encompass a full range of capabilities for both IT professionals and IT organizations. Collectively, they represent a competency framework that is useful for considering both agency effectiveness and individual proficiency across the full spectrum of IT activities. While no single person or agency could be expected to be expert in every specific skill, IT employees and IT organizations should generally possess some level of familiarity or proficiency in each of the seven broader competency areas.

Higher proficiency ratings are evident in the competency areas we call management, systems and databases, technical support services, and legacy technologies.

Lower proficiency ratings are evident in the competency areas of infrastructure, web computing, and management and use of information as an asset.

Training demand is higher in management, web computing and infrastructure competencies, and lower in systems and databases, management and use of information as an asset, technical support services, and legacy technologies.