Communication and coordination
High levels of information sharing, good communication, and well-orchestrated
coordination and problem solving help a collaboration project succeed. The
likelihood of success depends on how well managers can leverage technology,
organizational, and human resources in coordination with collaborating partners.
These initiatives require employees of all partners to work in a highly coordinated
fashion and require the partnering organizations to provide the motive, opportunity,
and structure for this to happen. The case studies demonstrated a related set of
effective approaches. These include clear governance principles, both formal and
informal structures, and innovative problem solving mechanisms such as "war
rooms."