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Knowledge Sharing Innovations in the Natural Resources Community: A toolkit for community-based project teams



Chapter 4 – Reducing the risk of failure

Applying Smart IT in selecting collaboration and knowledge sharing tools

Project participants were tasked with making decisions about technologies to support their work as teams and to share knowledge with a target audiences. The first task was necessary because of the multi-organizational make-up and geographically dispersed nature of each team. These characteristics required the teams to identify, select, and implement technologies to support virtual teamwork. The teams used these technologies to address their second task: clarifying the goals of their projects, selecting the best technology to support those goals, and ensuring effective implementation. Insights gained in these efforts were captured and combined with the experiences of CTG to generate guidance for future teams completing similar tasks. Guidance on these two technology selection processes is provided below in the form of a series of questions and related discussions.