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A Survey of Key Concepts and Issues for Electronic Recordkeeping



System Administration

Definition

The role of the system administrator is to install, maintain, and support the shared hardware and software resources of an organization. Areas of responsibility typically include:
  • Setup and configuration of servers
  • System administration: setting up and maintaining accounts, access control, and the user interface
  • Installation of shared software and hardware
  • System documentation
  • Troubleshooting / Problem determination
  • Problem management
  • System performance analysis
  • Change management
  • Operations management
  • Execution of back-up and recovery procedures
  • System monitoring and maintenance of system logs
  • User support