Moderator: Carolyn Purcell, the CIO of Texas, says the real security problem is not technical, it's getting people to appreciate the importance of security and to behave in ways that are different than they're used to. Can security and convenient ease of use in systems live side by side?

Alex Roberts: Whether it's for privacy concerns or for security concerns, we have to strike a balance. We have been merging systems to make information flow easier and to save money. But from a security perspective, if we have an information system that has a much higher risk and degree of security, it should be compartmentalized. That may even mean that we need to have separate logical or physical networks that carry that information. We have to take a strong look at it and sometimes say, "Well, less ease of use will satisfy not only the privacy concerns of people but also some of the security concerns." It may be that we do some more compartmentalization than we would have otherwise.