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Cresswell, A.M., G.B. Burke, and T.A. Pardo. 2006. Advancing Return on Investment Analysis for Government IT: A Public Value Framework. August. Albany, NY: The Center for Technology in Government, the Research Foundation of State University of New York. www.ctg.albany.edu/publications/reports/advancing_roi

Cresswell, A.M., T.A. Pardo, D.S. Canestraro, and S.S. Dawes. 2005. Why Assess Information Sharing Capability? December. Albany, NY: The Center for Technology in Government, the Research Foundation of State University of New York. www.ctg.albany.edu/publications/guides/why_assess

Cresswell, A.M., T.A. Pardo, D.S. Canestraro, S.S. Dawes, D. Juraga. 2005. Sharing Justice Information: A Capability Assessment Toolkit. November. Albany, NY: The Center for Technology in Government, the Research Foundation of State University of New York. www.ctg.albany.edu/publications/guides/sharing_justice_info

Cresswell, A.M., T.A. Pardo, and S. Hassan. 2007. Assessing Capability for Justice Information Sharing. The Proceedings of the 8th Annual International Digital Government Research Conference. portal.acm.org/citation.cfm?id=1248460.1248479&coll=GUIDE&dl

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Dawes, S.S. T.A. Pardo, S. Simon, A.M. Cresswell, M.F. LaVigne, D.F. Andersen, and P.A. Bloniarz. 2005. Making Smart IT Choices: Understanding Value and Risk in Government IT Investments. February. Albany, NY: The Center for Technology in Government, the Research Foundation of State University of New York. www.ctg.albany.edu/publications/guides/smartit2

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Pardo, T.A., A.M. Cresswell, S.S. Dawes, B. Burke, L. Dadayan, S. Embar, and H. Kwon. 2005. Building State Government Digital Preservation Partnerships: A Capability Assessment and Planning Toolkit, Version 1.0. August. Albany, NY: The Center for Technology in Government, the Research Foundation of State University of New York. www.ctg.albany.edu/publications/guides/digital_preservation_partnerships

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Weber, E.P. and A.M. Khademian. 2008. Wicked Problems, Knowledge Challenges, and Collaborative Capacity Builders in Network Settings. Public Administration Review, Volume 68 Issue 2, February, pp. 334-339.