Some Assembly Required: Building a Digital Government for the 21st Century,

Center for Technology in Government, University at Albany/SUNY, 1999.

http://www.ctg.albany.edu/publications/reports/some_assembly

Eight Imperatives for Leaders in a Networked World,

Harvard Policy Group, JFK School of Government, Harvard University, 2000.

http://www.ksg.harvard.edu/exec_ed/3e/eight_imperatives.htm

E-Government: the Next American Revolution,

Council for Excellence in Government, 2001.

http://www.excelgov.org/techcon/egovpoll/index.htm